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Privacy product

Data protection information for older product versions

2022.1.1 — 2023.3Pri­va­cy Product_ENG_07_2022

2023.4 — 2024.3Pri­va­cy product_ENG_01_2024

Information in accordance with Art. 13 GDPR

(as of 9–2024)

Halo­cli­ne coll­ects and pro­ces­ses various data in order to make the soft­ware pro­ducts offe­red available in the best pos­si­ble way and to pro­vi­de sup­port accordingly.

Halo­cli­ne pro­ces­ses this data in the fol­lo­wing situa­tions in particular

• when the soft­ware is first activated
• when using the software
• for sup­port requests

Inso­far as the pro­ces­sed data is per­so­nal data, we have lis­ted the legal basis for the pro­ces­sing below. We have also named the ser­vice pro­vi­ders who sup­port us in offe­ring our pro­duct and also pro­cess data for this pur­po­se. We have con­cluded the neces­sa­ry data pro­tec­tion con­tracts with all ser­vice providers.

Categories of personal data

Technical Data:

Tech­ni­cal data is requi­red in order to ope­ra­te our soft­ware and so that we can veri­fy that the soft­ware is being used in accordance with our licen­se terms. The tech­ni­cal data also enables us to ope­ra­te the soft­ware securely.

Data

• IP address (no dis­clo­sure to third-par­­ty providers)
• Hard­ware ID/fingerprint of the computer
• Com­pu­ter name
• Ope­ra­ting sys­tem version
• Time of the ser­ver communication
• Com­pa­ny name
• Start time
• Licen­se type used
• Instal­led ver­si­on of Halocline

Legal basis and inten­ded use

Ful­fill­ment of the con­tract Art. 6 para. 1 sen­tence 1 lit. b GDPR

Legi­ti­ma­te inte­rest in ensu­ring the neces­sa­ry data secu­ri­ty, Art. 6 para. 1 sen­tence 1 lit. f GDPR

Ser­vice pro­vi­der used (see below): Key­gen LLC, Micro­soft Ire­land Ope­ra­ti­ons, Ltd.

Usage data

Usa­ge data is coll­ec­ted to impro­ve our soft­ware based on the usa­ge beha­vi­or of the users and for bet­ter error ana­ly­sis of the software.

Data

• IP address
• Sen­ding time
• Type of inter­ac­tion with the software
• Cus­to­mer ID
• Instal­la­ti­on ID
• Licen­se ID
• Ses­si­on ID
• Appli­ca­ti­on identifier
• Gene­ral infor­ma­ti­on about the ope­ra­ting sys­tem and hard­ware used, inclu­ding the type of gra­phics card and VR headset

Legal basis and inten­ded use

The coll­ec­tion and pro­ces­sing takes place on the basis of Art. 6 para. 1 sen­tence 1 lit. f GDPR

Ser­vice pro­vi­der used (see below): Ela­s­tic Inter­na­tio­nal BV, Micro­soft Ire­land Ope­ra­ti­ons, Ltd, Unity Tech­no­lo­gies ApS

Use of third-party tools for data collection and evaluation:

Unity Technologies ApS

Our soft­ware is based on the deve­lo­p­ment envi­ron­ment and 3D engi­ne Unity 3D. The­r­e­fo­re, our soft­ware con­ta­ins com­pon­ents of the third-par­­ty soft­ware Unity 3D from Unity Tech­no­lo­gies ApS, Niels Hem­ming­sens Gade 24, 1153 Copen­ha­gen, Den­mark (her­ein­af­ter refer­red to as “Unity”). Unity coll­ects user data and pro­ces­ses it in a third coun­try. The pro­ces­sing takes place on the basis of your con­sent in accordance with Art. 6 para. 1 sen­tence 1 lit. a GDPR. Unity­’s pri­va­cy poli­cy can be found at the fol­lo­wing link https://unity3d.com/de/legal/privacy-policy .

Elastic International BV

Halo­cli­ne uses Ela­s­tic Inter­na­tio­nal BV. The respon­si­ble ser­vice pro­vi­der in the EU is ela­s­tic­se­arch B.V., Kei­zers­gracht 281, 1016 ED Ams­ter­dam, The Net­her­lands (“Ela­s­tic”).

To the ext­ent of the pro­ces­sing, Halo­cli­ne sends data on usa­ge beha­vi­or to Ela­s­tic, which enables an ana­ly­sis of the use of our appli­ca­ti­on. The infor­ma­ti­on sent by Halo­cli­ne to Ela­s­tic about your use of the appli­ca­ti­on is usual­ly trans­fer­red to an Ela­s­tic ser­ver in the EU and stored the­re. The pro­ces­sing is based on your con­sent in accordance with Art. 6 para. 1 sen­tence 1 lit. a GDPR. You can find more infor­ma­ti­on on Ela­s­tic’s terms of use and data pro­tec­tion at Ela­s­tic athttps://www.elastic.co/de/legal/product-privacy-statement   and https://www.elastic.co/pdf/v063022.0‑elastic-customer-dpa-ci-no-ci.pdf

Microsoft Ireland Operations, Ltd.

The data lis­ted under “Tech­ni­cal data” is pro­ces­sed via Micro­soft Azu­re. The data is pro­ces­sed exclu­si­ve­ly in the EU and dele­ted after the peri­ods lis­ted under “Sto­rage and dele­ti­on of data”. The pro­ces­sing is car­ri­ed out on the basis of con­tract ful­fill­ment and legi­ti­ma­te inte­rest to ensu­re the neces­sa­ry data secu­ri­ty in accordance with Art. 6 para. 1 sen­tence 1 lit. a GDPR. The con­tract for com­mis­sio­ned data pro­ces­sing (DPA) and the data pro­tec­tion pro­vi­si­ons can be found within Micro­sof­t’s Online Ser­vices Terms (OST) under the fol­lo­wing link:https://www.microsoft.com/de-de/licensing/product-licensing/products.aspx?rtc=1

Keygen LLC

The data requi­red for licen­se manage­ment, which is lis­ted under “Tech­ni­cal data”, is pro­ces­sed by the Key­gen ser­vice. This data is trans­fer­red to the USA for this pur­po­se. The appro­pria­te level of data pro­tec­tion is ensu­red by the con­clu­si­on of EU stan­dard con­trac­tu­al clau­ses. The pro­ces­sing is car­ri­ed out on the basis of the ful­fill­ment of the con­tract pur­su­ant to Art. 6 para. 1 sen­tence 1 lit. f GDPR and our legi­ti­ma­te inte­rest in ensu­ring the neces­sa­ry data security.

The data pro­tec­tion pro­vi­si­ons can be found here:https://keygen.sh/terms/

Storage and deletion of data

Per­so­nal data that is pro­ces­sed to ful­fill the con­tract is retai­ned for the dura­ti­on of the con­trac­tu­al rela­ti­onship and then dele­ted, pro­vi­ded that this does not con­flict with the sta­tu­to­ry reten­ti­on peri­ods of 10 years in accordance with §257 HGB.

Rights of data subjects (users whose personal data is stored in the software)

Data sub­jects have the right of access to per­so­nal data con­cer­ning them and the right to rec­ti­fi­ca­ti­on of inac­cu­ra­te data or era­su­re if one of the reasons spe­ci­fied in Art. 17 GDPR appli­es, e.g. if the data is no lon­ger requi­red for the pur­po­ses pur­sued. The­re is also the right to rest­ric­tion of pro­ces­sing if one of the con­di­ti­ons spe­ci­fied in Art. 18 GDPR appli­es and, in the cases of Art. 20 GDPR, the right to data por­ta­bi­li­ty. If data is coll­ec­ted on the basis of Art. 6 para. 1 sen­tence 1 lit. e (data pro­ces­sing for the per­for­mance of offi­ci­al tasks or for the pro­tec­tion of the public inte­rest) or lit. f (data pro­ces­sing for the pro­tec­tion of legi­ti­ma­te inte­rests), the data sub­ject has the right to object to the pro­ces­sing at any time for reasons ari­sing from their par­ti­cu­lar situa­ti­on. Halo­cli­ne will then no lon­ger coll­ect the per­so­nal data unless the­re are demons­tra­b­ly com­pel­ling legi­ti­ma­te grounds for the pro­ces­sing which over­ri­de the inte­rests, rights and free­doms of the data sub­ject or for the estab­lish­ment, exer­cise or defen­se of legal claims. Every data sub­ject also has the right to lodge a com­plaint with a super­vi­so­ry aut­ho­ri­ty if they belie­ve that the pro­ces­sing of their data vio­la­tes data pro­tec­tion regu­la­ti­ons. The right to lodge a com­plaint may be exer­cis­ed in par­ti­cu­lar with a super­vi­so­ry aut­ho­ri­ty in the Mem­ber Sta­te of the data sub­jec­t’s habi­tu­al resi­dence or place of the alle­ged infringement.

Changes to this privacy policy

We occa­sio­nal­ly make chan­ges to this pri­va­cy policy.

We will noti­fy you (via e‑mail to key users) of any signi­fi­cant chan­ges to this pri­va­cy policy.

Contact

Respon­si­ble party:

Halo­cli­ne GmbH & Co. KG, Net­ter Platz 3, 49090 Osnabrück

E‑Mail: datenschutz@halocline.io

Halo­cli­ne GmbH & Co. KG has appoin­ted the fol­lo­wing data pro­tec­tion officer:

Mr Oli­ver Stutz, daten­schutz nord GmbH,
Kon­­­sul-Smidt-Str. 88, 27217 Bremen
Pho­ne: +49 421 69 66 32 0
E‑Mail: office@datenschutz-nord.de